AI for Auto Dealer Groups: Numbers by Store

Every morning

Five stores, three brands, one person stitching it together. Every single morning.

The DMS is per store and the OEM portals are per brand. Someone in the controller’s office logs into each one, pastes it into Excel and emails the group. Every new rooftop is one more feed to stitch.
By the time the DOC lands, the GM has a follow-up question. It waits until tomorrow, or it never gets asked.
Three managers ask for last month’s gross and get three different numbers, because each store counts a sold unit slightly differently.

Across the group

Every team gets its own answers. Nobody gets more than they should.

The same numbers, the same definitions, from ownership to the showroom floor. Each person asks about what they run, in their own words, and gets the answer the controller would have given them.

Ownership and the CFO

The whole group, in one question.

Units, gross and F&I PVR by store, this month against last year, ranked. Ask the follow-up yourself instead of sending it to the controller.

General managers

Their store, every morning.

The DOC, aging, PVR, service hours, in one place. And when a number looks off, the next question gets answered in the same minute.

Sales managers

Who’s leading, and who to call.

Front gross by salesperson, deals in progress, and which customers are in positive equity with a lease ending this quarter.

Fixed ops

The shop, by advisor and by day.

RO count, hours per RO, customer-pay against warranty and internal, technician efficiency, absorption. Asked, not requested.

The controller

The reports go out on their own.

The daily DOC and the flash report land on schedule, every number from the same definitions. No macros to babysit, no Monday rebuild.

Marketing and digital

Leads to sold units, by source and store.

Internet leads, appointments and closing rates from the CRM, next to the units they became in the DMS. The same answer the GM gets.

How it works

Your numbers, defined once. Then everyone asks.

One place for the data, in your accounts

Your DMS, CRM, OEM portals and service tools feed one warehouse that you own. We set it up with you, or with your data partner. Already have one? We start there.

Your numbers, defined once

What counts as a sold unit, how front and back gross are calculated, which store a deal belongs to. Written down once, signed off by the controller, applied to every answer.

Each person sees their store. Every question on record.

A salesperson sees their deals. A GM sees their store. Ownership sees the group. Read-only unless you say otherwise, and every question, by every person, is on record.

Reports that send themselves

The DOC every morning, the flash report every week, and a heads-up when days-in-stock or PVR moves. Built once, running on schedule.

Works in Claude, ChatGPT or whatever your people use next. Switch, and your connections, definitions and access rules stay put.

How did the downtown store do this week?

38 units, up 5 on last week. Front gross is flat. F&I PVR is up to $1,840, the best week this quarter.

DMS · sales and F&Idowntown store · store access

What’s aged past 60 days, and what is it costing us in floor plan?

23 units over 60 days, 9 of them over 90. Floor plan on those 23 is running about $6,100 a month. The nine are listed first.

DMS · inventorydowntown store · store access

Asked by a general manager · Store access · on record · Example numbers

Customer story · A multi-location dealership group

Reports built by hand. Now 30 people just ask.

Five rooftops, three brands. Every day, one person pulled the reports from the DMS, the CRM and the OEM portals into Excel macros and emailed them round. The group brought its data into one place, automated the reports, and then put the same data in front of every manager to ask.

30
people asking their own questions, across sales, service and management: Real time
from question to answer, with no analyst in between: Every role
asking for itself: salespeople, GMs, ownership: 25+
hours a week back from pulling and pasting

“If it was all in one place, that would make life so much easier. Now it is.”

Dealer principal
a multi-location dealership group

Read the case study

Questions

What auto dealer groups ask first.

We’re on CDK, Reynolds or Dealertrack. Does this plug into the DMS?

Not directly. Your DMS, CRM and OEM portal data lands in a warehouse first, in your own accounts, and that is what we set up with you or with your data partner. FrontierOps sits on top of it, so every store and every brand gets asked the same way, and a new rooftop is one more feed, not a new system.

Do we need a data warehouse already?

No. If your data already sits in one, like Snowflake, BigQuery or SQL Server, we start there. If it is scattered across the DMS, the CRM and the portals, we bring it together first, in your accounts.

Who can see what?

Access follows the org chart: a salesperson sees their own deals, a GM sees their store, ownership sees the group. Read-only unless you say otherwise. And every question, by every person, is on record, so you can always see who asked what.

Does it replace our reporting vendor or our dashboards?

Keep what works. Most groups start by automating the reports someone builds by hand, then find that the questions no dashboard answered get answered in minutes. What you retire after that is your call.

Does it replace our controller?

No. The controller stops babysitting the macros and owns the definitions everyone’s answers come from, plus the harder questions nobody had time for.

Which AI does it work with?

Whichever your people use: Claude, ChatGPT or whatever comes next. If you switch, your connections, definitions and access rules stay in FrontierOps and nothing breaks.

How did every store do this week? Ask. Don’t wait for the morning email.