Claude or ChatGPT reads and searches a shared or personal mailbox, files and tags messages, and drafts replies for a person to send, or sends them.
Read from your email when someone asks. Nothing exported, nothing copied, and changes only where you allow them.
Which emails in the support inbox from the last two days have not been answered?
Find the last invoice email from Northwind and tell me the amount and the due date.
Draft a reply to the latest message from Acme confirming Tuesday's delivery, and leave it in Drafts.
Drafting, sending and deleting are separate permissions. Delete only moves mail to Trash: nothing is ever erased. Every write is on record.
The support inbox, the billing inbox, the orders mailbox: the answers are in there, but nobody can read it all. Connected once, the AI can find the thread, summarize what the customer asked, and leave a draft in the Drafts folder for a person to check and send. When you are ready, it can send the reply itself.
An admin connects your email one time. Nobody hands over a personal login.
Each answer is read at the moment of the question. Nothing is exported or copied, so there is nothing to keep in sync.
What each role can see and do holds in every AI your team uses, and in your own agents.
Every question and every action, by every person and agent, in one audit trail.
Any mailbox that offers IMAP with a password, plus SMTP for sending, such as Gmail with an app password. Microsoft 365 and Outlook.com cannot be connected directly; forward their mail to a dedicated mailbox instead.
Only if you allow it. It can stop at a draft for a person to send, or send and reply itself, for roles an admin allows to send. Mail always goes out from the mailbox's own address, sending is rate limited, and every send is on record.
Yes. Support, billing and sales inboxes can each be connected, and a role can be limited to the mailboxes it may use.
Yes, and one built for a whole company. FrontierOps gives Claude, ChatGPT and any other MCP client one connection to email, set up once by an admin. What each role can read or change is decided in FrontierOps, and every call is on record, instead of each person running their own server with their own login.
A direct connection links one AI to email through one person’s login, with that person’s settings. That works for one person. For a team it means no shared definitions, no single place to decide who can see or change what, and starting over when you switch AI. Through FrontierOps, email is connected once, for every AI and every agent, under one set of permissions, with every call on record.