Connect PagerDuty to any AI.

Ask Claude or ChatGPT what is on fire and who is on call in PagerDuty, and have incidents acknowledged, resolved or noted.

Read from PagerDuty when someone asks. Nothing exported, nothing copied, and changes only where you allow them.

PagerDuty connects to FrontierOps once, and any AI your team uses, such as Claude, ChatGPT, Grok or Perplexity, reaches it through that connection.
  1. PagerDuty Support, engineering & ops
  2. FrontierOps Permissions, definitions, record
  3. Any AI The AI your team uses
Examples

Ask in any language. Answered from PagerDuty.

What it can do

What the AI can read in PagerDuty, and what it can do.

It can read

Read-only by default
  • Incidents by status, urgency, service, team, assignee and time window
  • The notes on an incident and the raw monitoring alerts behind it
  • Who is on call now or over any window, with schedules and escalation policies
  • Services, users and priority levels

It can do, if you allow it

Needs write access
  • Raise an incident on a service, which pages whoever is on call
  • Acknowledge, resolve, reprioritize, retitle, escalate or reassign an incident
  • Snooze an incident for a set time, after which it pages again
  • Add a note to an incident

Changes show in PagerDuty under the one user set on the connection, never under an engineer the AI picks. Every write is on record.

Why connect it

How the PagerDuty integration works.

In an incident nobody wants to dig through screens to find who is on call, what the alerts say or what was tried already. Connected once, responders and managers can ask in plain English, and the AI can acknowledge, resolve, snooze or add a note to the incident, if you allow it. Every change shows in PagerDuty under one named account, and every request is on record.

Questions

What people ask about connecting PagerDuty.

Can it wake people up?

Only if you let it. Raising an incident pages whoever is on call, and reopening a resolved one pages again, so both are writes, allowed only to the roles an admin chooses. Without writing, it only reads.

Whose name is on the changes in PagerDuty?

One PagerDuty user, set when the connection is made. The AI cannot attribute an acknowledgment or a resolve to anyone else, and every request is also on record in FrontierOps.

Can it change schedules or escalation policies?

No. It reads them, but it does not create or edit services, schedules, escalation policies, teams or users, and it deletes nothing.

Is this a PagerDuty MCP server?

Yes, and one built for a whole company. FrontierOps gives Claude, ChatGPT and any other MCP client one connection to PagerDuty, set up once by an admin. What each role can read or change is decided in FrontierOps, and every call is on record, instead of each person running their own server with their own login.

Why not connect PagerDuty to Claude or ChatGPT directly?

A direct connection links one AI to PagerDuty through one person’s login, with that person’s settings. That works for one person. For a team it means no shared definitions, no single place to decide who can see or change what, and starting over when you switch AI. Through FrontierOps, PagerDuty is connected once, for every AI and every agent, under one set of permissions, with every call on record.

Works well with

One connection each. One set of rules across all of them.

See every integration

Bring one question about PagerDuty. We’ll connect it with you.