Connect Hostaway to any AI.

Ask Claude or ChatGPT about bookings, calendars, guest messages, cleaning tasks and revenue in Hostaway, and have it reply to guests or update the calendar.

Read from Hostaway when someone asks. Nothing exported, nothing copied, and changes only where you allow them.

Hostaway connects to FrontierOps once, and any AI your team uses, such as Claude, ChatGPT, Grok or Perplexity, reaches it through that connection.
  1. Hostaway Industry systems
  2. FrontierOps Permissions, definitions, record
  3. Any AI The AI your team uses
Examples

Ask in any language. Answered from Hostaway.

What it can do

What the AI can read in Hostaway, and what it can do.

It can read

Read-only by default
  • Reservations, with guest, dates, channel and status, and price quotes for a prospective stay
  • Guest conversations and messages, across every channel the guest booked on
  • Listings and their calendars, night by night: availability, price and minimum stay
  • Cleaning, maintenance and check-in tasks, and guest reviews
  • Finance reports, owner statements and expenses

It can do, if you allow it

Needs write access
  • Send a guest message by email, SMS, WhatsApp or the booking channel
  • Update or cancel a reservation
  • Block dates, or change price and minimum stay, on the calendar
  • Create and update listings
  • Create, update or delete tasks
  • Log and update expenses, and update a reservation's finance fields

It cannot create bookings, delete reservations, listings or expenses, or touch guest payments. Each action is its own permission. Every write is on record.

Why connect it

How the Hostaway integration works.

A property manager's day is spread across the inbox, the calendar, the cleaning schedule and the owner reports. Connected once, anyone on the team can ask which guests are still waiting for a reply, what is free next weekend or what each listing earned last month, and the AI can send the reply, block the dates or create the cleaning task, if you allow it.

Questions

What people ask about connecting Hostaway.

Can it see door codes and wifi passwords?

Yes. Reservations and listings carry them, and sending a guest their door code is a common request, so nothing is hidden. Every Hostaway action is its own permission, so a custom role can leave out the ones that return codes, and every call is on record.

Can it take bookings?

No. Bookings arrive through your channels. It can quote a price for a stay, block dates on the calendar, and update or cancel a reservation that already exists.

Where do the revenue answers come from?

From Hostaway's finance reports, per reservation or per listing, so fees, taxes and canceled stays count the way Hostaway counts them. The detailed reports need Hostaway's Financial Reporting module; the standard report works on every account.

Is this a Hostaway MCP server?

Yes, and one built for a whole company. FrontierOps gives Claude, ChatGPT and any other MCP client one connection to Hostaway, set up once by an admin. What each role can read or change is decided in FrontierOps, and every call is on record, instead of each person running their own server with their own login.

Why not connect Hostaway to Claude or ChatGPT directly?

A direct connection links one AI to Hostaway through one person’s login, with that person’s settings. That works for one person. For a team it means no shared definitions, no single place to decide who can see or change what, and starting over when you switch AI. Through FrontierOps, Hostaway is connected once, for every AI and every agent, under one set of permissions, with every call on record.

Works well with

One connection each. One set of rules across all of them.

See every integration

Bring one question about Hostaway. We’ll connect it with you.